Managers are required to master a wide variety of skills to successfully lead their teams. Build a solid foundation of knowledge with the following essential topics: Management Essentials, Managing Your Time, Interviewing & Onboarding, EEO Compliance, Coaching, & Improving Performance.

Come explore the many roles and responsibilities of a manager. Through scenarios, exercises and activities, you will receive both detailed methods and handy tips for successful mastery of these roles.

Do you ever find yourself thinking that there is too much work and not enough time or resources to get everything done? It’s all about how you manage your time. Learn techniques to improve your time management skills, as well as your productivity.

To find quality candidates quickly, you must know how to effectively plan and prepare. Learn how to forecast your staffing needs, identify the specific skills and attributes needed for each position, and understand the employment laws that affect hiring.

In our litigious society, managers often fear getting sued and fail to address employee performance issues or poor workplace behaviors. Learn the most common Equal Employment Opportunity Laws and Regulations and practice realistic scenarios to learn how they apply in the workplace.

A disconnected and unengaged workforce leads to low performance, but how can you motivate your employees? Learn how to identify motivational triggers and use the most effective methods for providing performance feedback.

Are you comfortable having difficult employee conversations and resolving conflicts? Learn the difference between coaching to motivate versus coaching to correct by using the steps of progressive discipline.